So here goes… Hi, my name is Donald and I am an addict… to all things DIY, since half the things (or more) you can buy these days aren’t worth half the price you pay. I’m sure I end up paying more sometimes because I tend to add to and over do everything.
After John and Erica answered my 101 questions (super promptly I might add), gave me suggestions, tips/pointers, I ordered my TMW 40″ x 60″ DIY table and some other goodies to go along with it. I will try to document the steps I take for my build and my thought process. I would like to add, I’ve never had customer service like I have had with Texas Metal Works. This crew rocks!
My table and goodies arrived 04 December (ordered 24 November). TMW was in constant communication every step of the way. The freight company was just as much in communication with me as soon as they received my order… I received notices of when they picked up my table top, when it left Texas, when it arrived in Alabama and then a call to schedule my delivery. On the day of my delivery, the driver came to my front door, let me know he was here with my crate and offered to roll my table/pallet somewhere, but I was like “nope, I’m sure you don’t want to roll it with your pallet jack down my 500′ driveway to my shop/barn. I’ll go get my tractor”. I already had my forks on it awaiting my new table delivery. I knew it was close because I watched the freighters website showing status of my delivery like an anxious first time dad waiting for his newborn to be delivered. I did a quick inspection of the pallet, cut the plastic wrap (nice job on the packaging BTW), took a couple of pictures (no visible damage), signed the paperwork, forked the pallet and hauled it down to the barn where it now patiently calls me to git to it!
Unfortunately, actual work still had to be done in my office, so it will have to be patient until I have free time to “go play in the barn”.
1 user thanked author for this post.
- You must be logged in to reply to this topic.
